Last updated January
Privacy
Short version: we keep what we need to send you a recorder and answer your email, we do not sell any of it, and you can have it deleted by asking.
What we collect
What we collect
Your name, email, delivery address and phone number when you preorder. Your name, email and message when you use the contact form. Nothing else, and no advertising trackers anywhere on this site.
Your name, email, delivery address and phone number when you preorder. Your name, email and message when you use the contact form. Nothing else, and no advertising trackers anywhere on this site.
Why we keep it
Why we keep it
To ship your order, to tell you when it ships, to handle a warranty claim, and to answer the thing you asked. Order records are kept for six years because tax law says so.
To ship your order, to tell you when it ships, to handle a warranty claim, and to answer the thing you asked. Order records are kept for six years because tax law says so.
Who sees it
Who sees it
The seven of us, the courier and the payment processor. The processor holds your card details; we never see them and cannot charge you outside the order you placed.
The seven of us, the courier and the payment processor. The processor holds your card details; we never see them and cannot charge you outside the order you placed.
You get order emails because you ordered. You get launch emails only if you asked for them, and every one has an unsubscribe link that works on the first click.
You get order emails because you ordered. You get launch emails only if you asked for them, and every one has an unsubscribe link that works on the first click.
Your rights
Your rights
Ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Write to hello@kerf.audio and you get an answer within five working days, not thirty.
Ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Write to hello@kerf.audio and you get an answer within five working days, not thirty.